TDR Case Study – ALTA Survey Drafting
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Land Survey & Development | Steel Detailing | BIM Modeling | Point cloud
Challenge
A mid-sized surveying firm focused on large commercial ALTA sites, operating across 8 states for 8 key clients, suddenly:
- started getting inundated with projects.
- Despite the strong pipeline, they struggled to complete projects within agreed timelines because both their in-house team and existing CAD partner were unprepared for the surge in volume, impacting delivery schedules and quality.
- They needed a CAD tech firm that could onboard quickly and start delivering from day one.
Our Partnership
Our company partnered with the client to provide solutions to their challenges.
We started small and imbibed their standards through:
- using right software
- rigorous training
- detailed documentation
Time was the luxury that none of us had, yet our team managed to:
- assimilate, thoroughly understand and internalize all the client’s standards and templates within a month
- churn out projects through small volumes to begin with
In a couple of months, we had an entire team ready and growing, dedicatedly working with the client and continuing to adeptly deliver:
- complete site drawing
- title commitment
- schedule B items
- Table A items
- zoning information
- certifications
- surveyors/general and miscellaneous notes
- vicinity and location maps
- parking info
- utilities
- easements
- encroachments
- contours et al
Result
With our inclusion in the client’s team, they have been able to consistently grow their volumes without them worrying about timelines or quality.
We added two shifts, one each for day and night operations.
Our client portfolio on the jobs we are handling has grown by 300%, and we now manage around 40+ sites per week.
Client’s top line grew by 250%
Client’s bottom line grew too as we reduced his costs of licenses and training while retaining the flexibility to dial their volumes up or down without concern.
As the client has been now with us for a few years, we are able to maintain a steady uptick of 33% YoY growth.
We now maintain thorough documentation on standards and efficiently manage all legacy and new changes.
Conclusion
Our company’s partnership with the client led to a significant improvement in their operations, leading to increased revenues and growth.
By providing rigorous training, detailed documentation, and quality control checks, we enabled the client to ramp up their volumes and reduce their costs, without compromising on quality and on-time delivery.
Our regular refreshers with the client ensure that we continue to meet their needs and exceed their expectations.
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